Privacy Policy

Effective Date: May 7, 2023

This Privacy Policy describes how Stonewater Wellness (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit or use our website located at www.stonewaterwellness.ca (the “Website”).

Collection of Personal Information

1.1 Information You Provide: When you use our Website or interact with us, we may collect personal information directly from you. This may include, but is not limited to, your name, contact information, email address, and any other information you voluntarily provide.

1.2 Automatically Collected Information: We may collect certain information automatically when you visit our Website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. We may also collect information about your usage patterns through cookies, analytics or similar technologies.

Use of Personal Information

2.1 Providing Services: We may use the personal information we collect to provide the services you request through our Website, such as scheduling appointments, responding to inquiries, and sending relevant information about our clinic.

2.2 Legal Obligations: We may use and disclose personal information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

2.3 Marketing and Communications: With your consent, we may use your personal information to send you marketing communications about our services, promotions, or events that may be of interest to you. You may opt-out of receiving these communications at any time.

2.4 Aggregate Data: We may aggregate and anonymize personal information to analyze trends, improve our services, and develop statistical data for research or marketing purposes. Such aggregated information will not identify any individual.

Disclosure of Personal Information

3.1 Service Providers: We may disclose personal information to third-party service providers who assist us in operating our Website and providing services to you. These service providers are contractually bound to protect the confidentiality and security of personal information.

3.2 Legal Requirements: We may disclose personal information when required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Security
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Retention of Personal Information
We will retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

Your Rights
Subject to applicable law, you may have certain rights regarding the personal information we hold about you. This includes the right to access, correct, update, or request the deletion of your personal information. To exercise these rights, please contact us using the information provided below.

Children’s Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we may have collected personal information from a child, please contact us, and we will promptly take steps to delete such information.

Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy.